Privacy policy

Privacy Policy

This Privacy Policy describes how Anna Weston (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase from our store.

Personal information we collect

When you visit the Site, we collect certain information about your device and your interaction with the Site. We may also collect additional information if you contact us for customer support. In this Policy, we refer to any information about an identifiable individual as “Personal Information”:

• Device information: web browser version, IP address, time zone, cookie information, which pages you view, search terms and how you interact with the Site. Collected automatically through cookies, log files, pixels and similar technologies.
• Order information: your name, billing address, shipping address, payment information (including credit card numbers, processed securely by our payment providers and never stored on our servers), email address and phone number. Collected when you make or attempt a purchase.
• Customer support information: any information you choose to share with us when contacting our support team.

How we use your personal information

We use your Personal Information to:

• Fulfill orders placed through the Site, including processing payment, arranging shipping and providing invoices and order confirmations;
• Communicate with you about your order and respond to support requests;
• Screen orders for potential risk or fraud;
• Send you marketing communications about our products and offers, in line with the preferences you have shared with us (you can unsubscribe at any time);
• Improve and optimize our Site, products and customer experience.

Sharing your personal information

We share your Personal Information only with service providers that help us operate the store:

• Shopify, which powers our online store — you can read Shopify’s Privacy Policy at shopify.com/legal/privacy;
• Payment processors, to securely process your payment;
• Shipping and fulfillment partners, to deliver your order;
• Analytics and advertising partners (such as Google and Meta), to understand how customers use the Site and to deliver relevant ads.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We never sell your Personal Information to third parties.

Cookies

A cookie is a small file placed on your device when you visit our Site. We use cookies that are necessary for the store to function (such as keeping your cart), as well as performance, analytics and advertising cookies. You can control and delete cookies through your browser settings; blocking some cookies may affect your shopping experience.

Behavioural advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through your ad settings on Google and Meta, or via the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.

Data retention

When you place an order through the Site, we retain your order information for our records unless and until you ask us to delete it. Device and analytics data is retained only as long as necessary for the purposes described above.

Your rights

Depending on where you live, you may have the right to access the Personal Information we hold about you, request that it be corrected, updated or deleted, object to its processing, or request portability:

• European Union / United Kingdom (GDPR): you have the rights of access, rectification, erasure, restriction, portability and objection. Your information may be transferred outside of Europe for the purposes described above, with appropriate safeguards in place.
• California (CCPA/CPRA): you have the right to know what Personal Information is collected, to request deletion, to correct inaccurate information and to not be discriminated against for exercising these rights.

To exercise any of these rights, contact us at support@annawestonofficial.com. We will respond to your request in accordance with applicable law.

Minors

The Site is not intended for individuals under the age of 16, and we do not knowingly collect Personal Information from children. If you believe a minor has provided us with Personal Information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. The current version will always be available on this page.

Contact

For questions about this Privacy Policy or our privacy practices, email us at support@annawestonofficial.com.